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[ LEGAL TECH ]

[ HIPAA COMPLIANT ]

Align
Case Management

HIPAA-compliant case management platform for structured settlements. Three portals, 290 hours, audit-ready from day one.

TIMELINE 8 weeks
HOURS 290 hours
STACK Laravel + Vue 3
Align · Broker Dashboard
Client Broker Admin

Johnson v. ABC Corp

Workers' Comp · California · Updated 2h ago

URGENT

Smith Settlement Case

Liability · New York · Updated 1d ago

NEW

Martinez v. XYZ Inc

Workers' Comp · Texas · Closed Dec 1

CLOSED

290

Total development hours

8 wks

Design to deployment

3

Role-based portals

100%

HIPAA compliant

[ THE CHALLENGE ]

Case management was
spreadsheet chaos

A structured settlement firm was managing cases across email, spreadsheets, and paper forms. Compliance was a constant worry.

Fragmented workflows

Cases lived across email threads, Excel spreadsheets, and paper forms. No single source of truth meant constant confusion about case status.

No visibility for claimants

Claimants had no way to track their case progress. They'd call constantly asking "where's my case?", eating up broker time.

Compliance risks

No audit trails. No document security. No role-based access. One audit away from serious problems.

Broker assignment chaos

Assigning the right broker to the right case was manual guesswork. Specializations weren't tracked. Cases fell through the cracks.

[ THE SOLUTION ]

Three portals, one source of truth

We built Align as a role-based case management platform where clients, brokers, and admins each have their own tailored experience, all connected to a central, audit-ready system.

01

Client Portal

Claimants can submit cases, upload documents, track status, and message their broker, all in one place.

  • Multi-step case submission wizard
  • Drag-and-drop document uploads (50MB+)
  • Real-time case status tracking
  • Secure messaging with assigned broker
  • Email notifications for updates

02

Broker Portal

Brokers manage their assigned cases with full visibility into documents, notes, and client communication.

  • Dashboard with assigned cases
  • Tabbed case view (Info / Notes / Files / Messages)
  • Internal notes (hidden from clients)
  • Document upload and download
  • Priority flags and deadline tracking

03

Admin Portal

Full oversight of all cases, users, and system activity with detailed audit logs.

  • View all active and archived cases
  • User management (create/edit/delete)
  • Broker assignment and reassignment
  • Complete audit log viewer
  • Platform-wide reports and metrics

[ COMPLIANCE ]

HIPAA-ready from day one

Compliance is architecture, not afterthought. Every decision was made with HIPAA requirements as a hard constraint.

Encryption at rest

All documents stored in AWS S3 with server-side encryption. Sensitive data never exposed.

Encryption in transit

HTTPS everywhere with SSL certificates. All data encrypted between client and server.

Audit logging

Every action logged with user, timestamp, and metadata. Complete audit trail for compliance reviews.

Role-based access

Strict permission boundaries. Clients see only their cases. Brokers see only assigned cases.

No PHI in emails

Email notifications contain no protected health information. Just links back to the secure portal.

Session timeouts

Automatic session expiration and activity logging for security compliance.

[ TECH STACK ]

LaravelVue 3ViteTailwind CSSMySQLAWS S3AWS EC2AWS SESLaravel Breezespatie/permission

[ RESULTS ]

From chaos to clarity in 8 weeks

Days → Hours

Case intake time

Multi-step wizard captures all required information upfront. No more back-and-forth emails asking for missing details.

Zero

Audit failures

Complete audit trail from day one. Every login, upload, message, and status change logged with timestamp and user ID.

100%

Claimant transparency

Claimants track their own case progress. No more "where's my case?" calls. Self-service reduces broker workload.

3 Portals

Delivered

Client, broker, and admin, each with a tailored dashboard. Right information for the right role, nothing more.

[ GET STARTED ]

Building in legal tech or healthcare?

Let's discuss how we can build a HIPAA-compliant platform for your workflow, fast, focused, audit-ready.

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