Unified Healthcare Operations

One patient view.
Every channel.
Finally connected.

Stop switching between Intercom, your phone system, CRM, and EHR. We build unified telehealth platforms where support agents see everything in one place.

Book Architecture Review → See The Problem

Free architecture review. No obligation.

1 source of truth
All channels unified
HIPAA compliant
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Intercom doesn't know about phone calls. HubSpot doesn't sync with Healthie. Support agents ask patients to repeat information. Nobody can see the full picture.
The Problem Tool Sprawl in Telehealth
5-7 disconnected tools average
The Solution

Unified patient operations
built on one source of truth

We don't replace your tools. We connect them properly.

Single Source of Truth

Define where patient data lives (Supabase, your DB, EHR). Every tool reads from and writes to this source. No more sync conflicts or stale data.

Unified Agent Dashboard

Support agents see call history, chat transcripts, orders, clinical status, and tickets. All in one view. No tab switching.

Bi-Directional Sync

Changes in one system propagate everywhere. Update patient status in EHR, support sees it. Close ticket in Intercom, CRM reflects it.

Engagement Options

Three ways to work together

From architecture consulting to full implementation.

01

Architecture & Design

Get the blueprint in 2-3 weeks

  • Audit current tool stack
  • Define source of truth
  • Design data flow architecture
  • Integration specifications
  • Implementation roadmap
  • Build vs. buy recommendations
$15,000 - $25,000
Start with architecture →
Full Solution
02

Platform Build

Complete implementation in 10-16 weeks

  • Architecture design (included)
  • All integrations built
  • Unified agent dashboard
  • AI chat/voice integration
  • HIPAA compliance review
  • Training and documentation
  • 2 weeks post-launch support
$60,000 - $100,000
Build full platform →
03

Integration Sprint

Connect specific tools in 4-6 weeks

  • Focus on 2-3 key integrations
  • Bi-directional sync setup
  • Webhook handlers
  • Data transformation layer
  • Error handling and monitoring
$20,000 - $35,000
Fix specific integrations →
Integrations

Tools we commonly
connect together

Deep experience with healthcare and telehealth stacks.

EHR / Clinical

  • Healthie
  • Elation
  • DrChrono
  • Custom EHR APIs

Support & Chat

  • Intercom
  • Zendesk
  • Freshdesk
  • Custom chat

CRM

  • HubSpot
  • Salesforce
  • Pipedrive
  • Custom CRM

Voice / Phone

  • RingCentral
  • Twilio
  • Aircall
  • Custom SIP

Messaging

  • Customer.io
  • Twilio SMS
  • Postmark
  • SendGrid

Backend / DB

  • Supabase
  • PostgreSQL
  • Firebase
  • Custom APIs
The Team

Healthcare integration
specialists

Petar - Co-Founder

Petar

Co-Founder & Lead Developer

10+ years building healthcare and SaaS platforms. Deep experience with US telehealth operations and HIPAA requirements.

Sasa - Co-Founder

Sasa

Co-Founder & Technical Lead

Integration architect specializing in complex data flows. Built sync systems handling millions of records across multiple tools.

Free architecture review for qualified companies

Ready to unify your stack?

Book a 30-minute architecture review. We'll map your current tools and show you what a unified system looks like.

Book Architecture Review →

Prefer email? office@oktopeak.com

What we'll cover:

✓ Current tool stack audit ✓ Source of truth design ✓ Integration priorities ✓ Timeline and investment